Privacy Policy

Introduction

Our privacy policy will help you understand what information we collect with Arlie, how Arlie uses it, and what choices you have.

When we talk about "Arlie," "we," "our," or "us" in this policy, we are referring to the service provided by Delca LLC. When we talk about the "Services" in this policy, we are referring to our online Slack email app tools and platform. Our Services are currently available for use via a web browser or the native Slack App specific to your desktop or mobile device.

Information we collect and receive

1. Customer Data

Content and information submitted by users to the Services is referred to in this policy as "Customer Data." As further explained below, Customer Data is controlled by the organization or other third party that created the team (the "Customer"). Where Arlie collects or processes Customer Data, it does so on behalf of the Customer. Here are some examples of Customer Data (but keep in mind they are only examples and there may be others): messages (including those in channels and direct messages), pictures, videos, edits to messages or deleted messages, and other types of files. A user may also choose to enter information into their profile, such as first and last name, job, a photo and a phone number.

If you join a Slack team and interact with Arlie, you are a "user". If you are using the Services by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, that Customer determines its own policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data which may apply to your use of the Services. Please check with the Customer about the policies and settings it has in place.

2. Google Customer Data

We store and utilize several pieces of Google Customer data. This includes, but is not limited to, Google email addresses, Google OAuth tokens, and Google Pub/Sub historyIds and expiration values. We use this data to retrieve, send, and modify (including deletion) of email data via the Google Gmail API.

3. Other information

Arlie may also collect and receive the following information:

Google OAuth Scopes

When authenticating a Google Account with Arlie, we request the use of several OAuth scopes. These are needed by Arlie for the following reasons:

Our Cookie Policy

Arlie uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Services.

Arlie sets and accesses our own cookies on the domains operated by Arlie and its corporate affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How we use your information

We use your information to provide and improve the Services.

1. Customer Data

Arlie may access and use Customer Data as reasonably necessary and in accordance with Customer's instructions to (a) provide, maintain and improve the Services; (b) to prevent or address service, security, technical issues or at a Customer's request in connection with customer support matters; (c) as required by law and (d) as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer.

2. Other information

We use other kinds of information in providing the Services. Specifically:

This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services.

Your choices

Other information

If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at hi@arlie.io.

Other Choices

In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. Arlie does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.

Sharing and Disclosure

There are times when information described in this privacy policy may be shared by Arlie. This section discusses only how Arlie may share such information. Customers determine their own policies for the sharing and disclosure of Customer Data. Arlie does not control how Customers or their third parties choose to share or disclose Customer Data.

1. Customer Data

Arlie may share Customer Data in accordance with our agreement with the Customer and the Customer's instructions, including:

2. Other information

Arlie may share other information as follows:

3. Other types of disclosure

Arlie may share or disclose Customer Data and other information as follows:

We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information with our partners or others for business or research purposes like telling a prospective Arlie Customer the average number of Emails sent within a Slack team in a day or partnering with research firm or academics to explore interesting questions about workplace communications.

Security

Arlie takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

Children's information

Our Services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

Contacting Arlie

Please also feel free to contact us if you have any questions about Arlie's Privacy Policy or practices. You may contact us at hi@arlie.io